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Call Centre

Tourist contact center

Tourist Contact Center

+39 055 000 is the tourist information phone number of the Municipality of Florence.

The tourist contact center answers questions from visitors from all over the world. The phone line has a simple and easy to memorize numbering +39 055 000 and is dedicated exclusively to tourist information.
Topics: events, exhibitions, tourist services, museum hours, accessibility and viability.
The contact center is available in Italian, English, French, Spanish, German and Portoguese.
The schedule:

  • Monday to Saturday: 9-19
  • Sunday: 9-14

The information that travels via e-mail is also enhanced, thanks to the mailbox touristinfo@comune.fi.it which can be written in nine languages: Italian, English, French, German, Spanish, Portuguese, Chinese, Japanese, Russian and Arabic.

Guaranteed response within 24 hours.