Online reservation

Online reservations

If you are not able to visit Florence during the low season (in November or in January-February) and you do not want to queue up, we recommend making a reservation to visit the most crowded museums in Florence in order to avoid wasting your time.

Here are the options for State Museums:

Online on the website Firenze Musei, which is the ONLY “Ticketing official website for State Museums”. Here you can make an advance ticket purchase online, so it is necessary to have a credit card for your transaction. You will receive an email with a museum voucher to print or just show on your smartphone at the museum entrance;
Calling the reservation centre +39 055 294883: choose date and time of your visit, give your full name, the number of persons visiting and your credit card details to cover just the reservation fee! At the museum, it is necessary to show the id code communicated during the call and then pay for the ticket to be admitted. The call centre is open Monday to Friday, 8:30am to 6:30pm, Saturday 8:30am to 12:30pm, closed on Sundays and holidays.

For those who purchased tickets until May 5th, the ticket for the Uffizi/Pitti and Boboli Gardens can be picked up at gate no. 3 (Piazzale degli Uffizi), while the ticket for the Accademia can be picked up at the My Accademia ticket office in front of the museum entrance. In both cases, visitors should arrive at the location 10/15 minutes before the scheduled time. Starting from May 6th, 2024, those who purchase tickets (online or by calling the call center) for the Uffizi and Accademia will automatically receive an email with a QR code, which will allow them direct access to the booked entrance (without having to pick up the paper ticket at the ticket office).

The extra charge to book admission to the Uffizi Gallery and the Accademia Gallery is € 4.00 per person per museum. For the other State Museums, the fee is € 3.00 per person per museum.

The Florentine Civic Museums (Palazzo Vecchio is one of them) can also be reserved in advance. Buy your ticket online from home and skip the line at the ticket office. Purchase your ticket on the official website Musei Civici Fiorentini. A reservation fee of € 1 is charged.

The reservation for Santa Maria del Fiore monuments is always required. You can make your reservation as you buy tickets online through the official website of Santa Maria del Fiore. The Cathedral is free, no need to reserve.

Please note that some other private websites that offer advance booking to the State museums charge a higher price than the official channels.

Please, find the opening hours of the monuments and museums in Florence and surroundings on the article above.

Photo credits: Comune Firenze